Write A Paper Of 1 500 Words That Responds To The Following Discuss How Web 2 0

Write a paper of 1,500 words that responds to the following:

Discuss how Web 2.0 and social media have altered the way in which entrepreneurial and small businesses do the following:

Engage their existing customers

Attract new customers

Listen to employee and customer feedback

Respond to crises

Provide current examples.

Apply Kirton’s adaptation-innovation theory to discuss how a newer entrepreneurial venture might differ from a more mature, intrapreneurial venture in its approach to social media

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